​
Overview

ASAPP is introducing the Knowledge Base Search feature to GenerativeAgent, aimed at improving the ability to search and manage knowledge base articles.

This feature includes a free text search that covers article titles, text, and URLs, along with metadata filters such as content source name, content source type, creator, and deployment status.

These filters can be combined using “and” operators for more refined search results

The free text search covers:

  • Article Titles
  • Article Text
  • URLs

Users can apply filters such as:

  • Content source name
  • Content source type
  • First activity Range
  • Created by
  • Last modified by
  • Deployment status
  • Metadata

Filters can be combined using “AND” operators for refined search results, then users can manage and locate relevant articles.

Users can reset all applied filters or navigate articles without losing search context. Additionally, users can select all articles in a search result for bulk undeploying and deleting.

​
Use and Impact

Knowledge Base Search improves the navigation within GenerativeAgent by enhancing the process of locating Knowledge Base Articles.

Search enhances content management capabilities, allowing users to quickly filter and retrieve information based on specific criteria. This ultimately leads to more organized and efficient content handling.

Knowledge Base Search is designed for organizations with large sets of Knowledge Base Articles.

It is particularly beneficial in situations where specific metadata attributes are crucial for locating, reviewing, or updating content, such as finding articles by a particular creator or deployment status

​
How it works

Users can search for an article or apply metadata filters.

Available filters include:

  • Content source name
  • Content source type
  • First activity Range
  • Created by
  • Last modified by
  • Deployment status
  • Metadata

Apply filters can be combined using AND logic operators

Users can also:

  • Reset filters to make a new search
  • Select all articles in a search result for bulk undeployment or deletion

​
FAQs

  1. How can I search for articles created by a specific user?

    Use the “Created by” metadata filter and select the desired user from the dropdown menu.

  2. Will the filters persist if I navigate away from the search results?

    Yes, the search results and applied filters will persist when navigating back to the Knowledge Base list from an article

  3. Can I apply multiple filters at once?

    Yes, you can select and apply multiple filters, and they will be combined using “and” operators for precise search results.

Was this page helpful?

Trial ModeOverview