Create free text summary
Generates a concise, human-readable summary of a conversation.
Provide an agentExternalId if you want to get the summary for a single agent’s involvment with a conversation.
You can use the id from ASAPP’s system (conversationId or IssueId) or your own id (externalConversationId).
Multilingual support: You can get summaries in languages different from English by making use of the ‘Accept-Language’ header.
Body
The identifier of the conversation from ASAPP's system.
Your unique identifier for the agent.
The identifier of the conversation from ASAPP's system.
Your unique identifier for the agent.
Your unique identifier for the conversation. This must match to the externalConversationId
you used in the Conversations API.
Your unique identifier for the agent.
Response
The unique identifier of the conversation for which the summary was generated.
A unique identifier for this specific summary.
• Each summary request generates a new summary with a new summaryId
, even for the same conversation.
• The entire summary content is regenerated with each request.
• Use this ID when providing feedback on the summary.
The generated free-text summary of the conversation.
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